Thomas Lyons 
Table of Contents
Are you living in Ireland and want to shop on Amazon? Amazon is a popular e-commerce platform that offers a wide range of products at affordable prices. However, shopping on Amazon can be a little daunting, especially if you are not familiar with the process. In this article, we will guide you through the process of shopping on the Amazon Ireland website, from creating an account to tracking your shipment. So, let’s get started.
First of all there is no amazon.ie. Amazon, a virtual marketplace that has made a name for itself as a leading online store in the Western hemisphere, is currently absent in Ireland. Nevertheless, Irish consumers can still acquire products from the UK-based Amazon website and have them transported to their location.
However, in light of the Brexit decision, Irish customers may be concerned about additional VAT and duty fees. Fortunately, Amazon accounts for these expenses during checkout. However, it is still recommended to purchase items “sold by Amazon.”
Though the UK Amazon site is accessible to Irish consumers, there are some items that cannot be delivered to Ireland. In such cases, exploring Amazon’s German site may be worthwhile.
While the German site permits English usage and employs the same login credentials as the UK site, no free delivery option is available. Moreover, electronic products sold through the German site contain EU two-pin plugs, which may not be compatible with Irish sockets.
Creating an Amazon Account
To start shopping on Amazon Ireland, you need to create an account. The process is simple and straightforward. First, go to the Amazon Ireland website and click on the “Sign in” button located in the top right corner of the homepage. Then, select the “Create your Amazon account” option and follow the on-screen instructions. You will need to provide your name, email address, and a password to create your account. Once you have created your account, you can start shopping on Amazon Ireland.
Browsing and Searching for Products
The Amazon Ireland website offers a user-friendly interface that makes browsing and searching for products easy. You can use the search bar located at the top of the homepage to look for specific items or browse different categories using the navigation menu. You can also use filters to narrow down your search results by price, brand, customer ratings, and more. Additionally, you can read product descriptions, customer reviews, and view product images to help you make an informed purchase decision.
Placing an Order
Once you have found the product you want to purchase, add it to your shopping cart by clicking on the “Add to Basket” button. You can continue browsing for more products or proceed to checkout by clicking on the “Proceed to Checkout” button. During the checkout process, you will need to provide your shipping and billing information, select your preferred payment method, and review your order details. If everything looks correct, click on the “Place your Order” button to complete your purchase.
Payment and Shipping Options
Amazon Ireland offers a variety of payment and shipping options to suit your needs. You can pay using a credit or debit card, Amazon gift card, or PayPal. Shipping options include standard, express, and same-day delivery in select areas. You can also opt for Amazon Lockers, where you can pick up your package at a secure location. The shipping fees and delivery times will vary depending on your location and your ordered products.
Amazon has established substantial operations in Ireland, with numerous employees stationed in Dublin and Cork. Furthermore, in August 2022, Amazon Ireland constructed a colossal warehouse in Dublin, which should lead to more expedient delivery times for Irish Amazon Prime members, including Sunday deliveries and next-day deliveries for certain items all over Ireland. It is possible that Amazon will begin same-day deliveries for some products in Ireland soon, primarily in Dublin.
Tracking Your Shipment
After you have placed your order, you can track your shipment by going to your Amazon account and selecting the “Track Package” option. You will be able to see the status of your shipment, estimated delivery date, and any updates regarding your package. You can also opt-in for delivery notifications via email or text message to stay informed about any changes in your delivery schedule.
Returning Products
If you are not satisfied with your purchase, you can return the item to Amazon Ireland within 30 days of receiving it. To initiate a return, go to your Amazon account, select the “Returns & Orders” option, and follow the on-screen instructions. You will be asked to provide a reason for the return, and you can choose to receive a refund or a replacement. Amazon Ireland offers a hassle-free returns policy, and you can track the status of your return online.
Amazon Prime Benefits
Amazon Prime is a subscription service that offers a range of benefits, including free shipping, access to streaming services, and exclusive deals. With Amazon Prime, you can enjoy free standard delivery on eligible items, unlimited access to Prime Video, and early access to lightning deals. You can sign up for a free trial of Amazon Prime, and if you decide to continue your subscription, you can choose to pay monthly or annually.
Currently, Irish residents who are not students can participate in Amazon UK’s Prime membership. By doing so, they will receive a complimentary two-day priority delivery on all Prime-eligible products, which constitute millions of items. In addition, free next-day delivery to the UK is included. However, if an Irish consumer is not a Prime member, two-day delivery to Ireland will incur a cost of £7.49 per delivery.
Alternatively, students in Ireland can subscribe to Amazon Prime for free and receive six months of complimentary membership. Afterward, the cost will be £3.99 per month. Therefore, if there is a student in the household, they could order on behalf of their family.
It should be noted that Amazon Prime membership does not cover free delivery from Amazon Germany. Nevertheless, Amazon UK offers free delivery to Ireland for purchases exceeding £20, which usually requires 3 to 5 business days to arrive. It is imperative to recognize that this offer applies exclusively to items sold by Amazon.co.uk or fulfilled by Amazon. Otherwise, additional delivery fees will be charged. The transportation cost for orders below £20 is as follows: £4 per delivery for books, music, DVD, Blu-ray, and video games, and £6 per delivery for other items.
Amazon Customer Service
Amazon Ireland offers excellent customer service, and you can contact their support team if you have any questions or issues. You can use the live chat feature on their website, call their customer service hotline, or send an email. Amazon Ireland also has a comprehensive help centre, where you can find answers to frequently asked questions and troubleshoot common issues.
