Circle K, the forecourt and convenience retailer, has issued an apology to customers following an incident where a petrol storage tank was mistakenly filled with diesel. The incident, which occurred at the Circle K Kill North Service Station near the northbound lane of the N7, affected 87 motorists who inadvertently filled their petrol vehicles with diesel over a five-hour period on Saturday between 2pm and 7pm.
In a statement, Circle K confirmed that the issue at the site has been resolved and all pumps at the forecourt are now operating normally. The company explained that an isolated incident had occurred where diesel was mistakenly delivered into a petrol underground storage tank, impacting all petrol pumps at the service station. Circle K immediately closed the affected petrol pumps as soon as the issue became apparent and launched an investigation to determine how the mistake occurred.
Circle K emphasized that this was an isolated incident and assured customers of the quality of their fuel. The company has set up a dedicated helpline for impacted customers to assist them in resolving any issues they may have with their vehicles. Circle K expressed its sincerest apologies to all affected customers and stated that it is ready to assist them with any potential claims.
Impacted customers can contact the following numbers: 087 1034125, 01 2028768, 01 2028762, or 01 2028888.
