Cloud computing company ServiceNow has revealed plans to create 400 new jobs in Dublin over the next three years as part of its expansion across Europe and Africa. The roles will be based around digital sales, engineering, research and development, and will be filled at all levels, with a particular focus on early-in-career opportunities. The move will double the number of people employed by the company in Ireland to 800.
ServiceNow CEO and Chairman Bill McDermott said the investment in Dublin is “proof of our confidence” to create “meaningful, sustainable careers for the people of Ireland”. Michael Lohan, CEO of IDA Ireland, welcomed the announcement, calling it a “win for the country” and “cementing Dublin’s position as a leading technology hub”.
Welcoming the announcement, Taoiseach Leo Varadkar said it is a “massive endorsement of Irish talent” and a “real boost to the tech sector”. The new roles will be based around digital sales, engineering, research and development, and will be filled at all levels, with a particular focus on early-in-career opportunities.
ServiceNow recently announced a partnership with NVIDIA to develop enterprise-grade generative AI capabilities. Using NVIDIA software, services and accelerated infrastructure, ServiceNow will develop custom large language models trained on data specifically for its platform. Mr McDermott said that this is a “once-in-a-generation opportunity” to take its business to the next level through capitalising on generative AI.
ServiceNow is already in use by a number of international communications companies such as BT and Vodafone, as well as the United Nations High Commissioner for Refugees. Last year, the company confirmed a 12-year lease on an office space on Dawson Street in Dublin which is expected to open in 2024. The new office will house a variety of global and regional teams across a range of functions, including global cloud services, technical support, as well as global sales development and digital sales.
The announcement of 400 new jobs is a huge boost for Dublin’s tech sector, which has been growing rapidly in recent years. The city is home to a number of major tech companies, including Google, Facebook, and Microsoft, as well as a thriving start-up scene. The Irish government has been working hard to attract foreign investment to the country, offering a range of incentives to businesses looking to set up in Ireland.
The news of ServiceNow’s expansion is particularly welcome given the current economic uncertainty caused by the COVID-19 pandemic. With many businesses struggling to stay afloat, the creation of 400 new jobs is a much-needed boost for the Irish economy. It also highlights the resilience of the tech sector, which has continued to grow despite the challenges posed by the pandemic.
Overall, ServiceNow’s expansion is a positive development for both the company and the wider Irish economy. The creation of 400 new jobs will provide a welcome boost to the tech sector, while also offering new opportunities for people looking to develop their careers in the industry. With the company set to open a new office in Dublin in 2024, it is clear that ServiceNow is committed to growing its presence in Ireland and contributing to the country’s ongoing economic success.