A recent survey has found that 43% of companies are planning to use artificial intelligence (AI) to conduct their hiring interviews by 2024. Some have already implemented the practice. This means that job seekers may soon be interacting with chatbots instead of human recruiters during the hiring process.
AI chatbots, such as ChatGPT, have already demonstrated their ability to generate text for cover letters and resumes with ease. Users can input simple prompts, and the chatbot will produce high-quality results within seconds. Job seekers can even ask follow-up questions to edit or customize their materials to fit their needs. A survey conducted by Resume Builder found that 46% of job seekers have already used ChatGPT to write their resumes and cover letters. Furthermore, 78% of them reported receiving a higher response from companies and even securing an interview when they used job application materials created using ChatGPT.
Resume Builder’s Chief Career Advisor, Stacie Haller, reported that corporate recruiters are generally not displeased with this decision. Hiring managers have become so familiar with these documents that they can likely tell when ChatGPT writes a cover letter or resume. Haller explained that job seekers who use ChatGPT for their cover letters and resumes are no different from those going to a resume-writing service or using readily available templates and online tools.
However, some hiring managers are not only accepting this practice but also embracing it, which can create new challenges for job seekers. Experts estimate that as many as 40% of corporate recruiters will use AI to run job interviews by 2024, with 15% relying solely on AI for all hiring decisions, from start to finish. The use of AI will look different from one company to the next. AI-assisted interviews can be text questions or video interactions that are later assessed by a company staffer or reviewed by an AI algorithm. AIs can also evaluate a pool of candidates to pick out the strongest one after being trained on a library of qualifications.
AI-led interviews can feel stoic and automated, making it impossible for candidates to read facial cues for feedback, which can be challenging for job seekers. Experts recommend that candidates who interview with an AI conversational bot, whether through text or video, pretend they’re talking to a human and practice extensively beforehand. This will help them to feel more comfortable and confident during the interview process.
It’s clear that AI is revolutionizing the job application process. While some may be concerned about the potential loss of human interaction, AI-powered hiring practices can help companies to save time and resources while also providing job seekers with a more streamlined and efficient experience. However, it’s important for both job seekers and hiring managers to understand the limitations and challenges of AI-led interviews and to work together to ensure that the process is fair, transparent, and effective for all parties involved.