Just Eat, a popular food delivery service based in Amsterdam, saw an unexpected drop in customers and orders in its latest quarter. The company reported that total value of orders placed on their platform was 7.1bn, missing analyst expectations of 7.3bn. This is not the only sign of trouble for Just Eat; orders fell 12% to 240m, missing the estimate of 261m orders from a Bloomberg survey. What is causing this decline and what can the company do to turn things around? Let’s explore.
Rising Costs and Slower Growth for Online Food Delivery Services
Rising living costs and increasing competition in the industry have caused the current slowdown of growth for online food delivery services. With more restaurants offering their own delivery services as well as other competitors entering the market, it has become increasingly difficult for companies like Just Eat to remain competitive while still providing quality customer service. As a result, they have seen a decrease in customers and orders as more people look elsewhere for their meal options.
What Can Just Eat Do?
Rising living costs and increasing competition in the industry have caused the current slowdown of growth for online food delivery services. With more restaurants offering their own delivery services as well as other competitors entering the market, it has become increasingly difficult for companies like Just Eat to remain competitive while still providing quality customer service. As a result, they have seen a decrease in customers and orders as more people look elsewhere for their meal options.